Terms of service


OVERVIEW

Welcome to Boco Homewear. The terms "we", "us", and "our" refer to Boco Homewear ("Boco"). Boco operates this online store and website, including all related information, content, features, tools, products, and services, to provide you with a convenient shopping experience (the "Services").

Boco is powered by Shopify, which provides the technology that enables us to operate the online store and provide the Services.

These Terms of Service, together with any policies referenced in them, govern your use of our website and Services. By accessing, browsing, or using our website, or by placing an order, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms of Service or our Privacy Policy, please do not use or access our website or Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are legally permitted to enter into a binding agreement under the applicable laws of your country of residence.

When using our Services or placing an order, you may be asked to provide information such as your name, email address, phone number, billing information, payment information, and shipping address.

You agree that all information you provide to us is accurate, current, and complete, and that you have the right to provide such information.

If you create an account with us, you are responsible for maintaining the confidentiality of your account information and for all activity conducted through your account.

You must not transfer, sell, or otherwise provide your account to another person without our prior written consent.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, and other product information displayed on our website are accurate.

However, colors and product appearance may vary depending on your device, screen settings, lighting, and other factors. Therefore, the actual product may differ slightly from how it appears on your screen.

Product availability, descriptions, specifications, and prices may be changed or updated at any time without prior notice.

We reserve the right to discontinue products or limit the quantity of products available for purchase at our discretion.

SECTION 3 - ORDERS

When you place an order through our website, you are submitting a request to purchase the selected products.

Your order is considered accepted once we confirm the order and, where applicable, successfully receive or authorize your payment.

We reserve the right to refuse, cancel, or limit an order where necessary, including in cases of incorrect pricing or product information, suspected fraudulent activity, product unavailability, or other reasonable circumstances.

If we cancel or modify an order, we will make reasonable efforts to contact you using the contact information provided when placing the order.

Please review your order carefully before completing your purchase. Cancellation requests may not be possible after an order has been processed or shipped.

Returns and exchanges are governed by our Refund and Return Policy.

Products purchased through our website are intended for personal or household use and may not be purchased for unauthorized commercial resale.

SECTION 4 - PRICES AND PAYMENT

All prices displayed on our website are shown in the currency specified on the website and are subject to change without prior notice.

The price applicable to your order is the price displayed at the time you place the order, unless there is an obvious pricing or technical error.

Shipping fees and any other applicable charges will be displayed during the checkout process where applicable.

We may offer discounts, promotions, or special offers from time to time. Such offers may be subject to additional terms and conditions.

You agree to provide accurate and complete payment and billing information when placing an order.

If your payment cannot be completed or is declined, we may cancel or suspend the order until valid payment is received.

SECTION 5 - SHIPPING AND DELIVERY

We ship orders to the locations available through our website and checkout process.

Estimated delivery times are provided for guidance only and may vary depending on the delivery location, order volume, carrier availability, public holidays, customs procedures, weather conditions, or other circumstances beyond our reasonable control.

Once your order has been handed over to the delivery carrier, delivery times are subject to the carrier's operations.

You are responsible for providing a complete and accurate shipping address and contact information. Boco is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Any applicable shipping fees will be displayed before you complete your purchase.

For further information regarding delivery, please refer to our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

All content available through our Services, including but not limited to our brand name, logo, trademarks, product names, text, photographs, images, graphics, videos, designs, layouts, and other materials, is owned by or licensed to Boco and is protected by applicable intellectual property laws.

You may access and use our website for personal, non-commercial purposes only.

You may not copy, reproduce, modify, distribute, publish, sell, republish, or otherwise use our content without our prior written permission.

All rights not expressly granted under these Terms are reserved by Boco.

SECTION 7 - THIRD-PARTY SERVICES AND TOOLS

Our website may use services, tools, applications, payment providers, delivery providers, or other features provided by third parties.

We do not control all third-party services and are not responsible for the availability, accuracy, or performance of services provided by third parties.

Your use of third-party services may also be subject to the terms and policies of the relevant third-party provider.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

These links are provided for convenience only. Boco does not control or guarantee the content, availability, security, or accuracy of third-party websites.

If you choose to access a third-party website, you do so at your own discretion and risk.

Any transactions or interactions you have with third parties are subject to their own terms and policies.

SECTION 9 - SHOPIFY

Our online store is hosted and powered by Shopify, which provides the e-commerce platform that enables us to sell our products and provide our Services.

However, purchases made through our website are transactions between you and Boco.

Shopify is not responsible for the products sold by Boco, the fulfillment of your orders, or any issues arising directly from transactions between you and Boco.

SECTION 10 - PRIVACY

Your use of our Services is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect your personal information.

You can review our Privacy Policy here:

https://www.bocohomewear.com/policies/privacy-policy

Because our store is powered by Shopify, certain information may also be processed by Shopify and other service providers as necessary to operate the store, process payments, fulfill orders, and provide related services.

SECTION 11 - CUSTOMER REVIEWS AND FEEDBACK

If you submit a review, comment, suggestion, photograph, or other feedback to Boco ("Feedback"), you grant Boco permission to use, reproduce, publish, display, and distribute that Feedback for purposes related to operating, improving, and promoting our Services and products.

You confirm that you have the necessary rights to submit the Feedback and that it does not violate the rights of any third party.

You must not submit Feedback that is unlawful, misleading, abusive, defamatory, obscene, fraudulent, or that infringes another person's intellectual property or privacy rights.

Boco reserves the right to remove or refuse to publish Feedback that violates these Terms or applicable laws.

SECTION 12 - ERRORS AND CHANGES

From time to time, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping information, or other content.

We reserve the right to correct errors and update information at any time.

If an error affects an order that you have placed, we may contact you and, where appropriate, offer you the option to confirm the corrected information or cancel the affected order.

SECTION 13 - PROHIBITED USES

You agree to use our website and Services only for lawful purposes.

You must not:

  • Use our website for any unlawful or fraudulent purpose.

  • Violate any applicable law or regulation.

  • Attempt to gain unauthorized access to our systems or accounts.

  • Interfere with the security or operation of our website.

  • Upload or transmit viruses, malware, or other harmful code.

  • Copy, reproduce, or exploit our website or content without permission.

  • Use automated systems to access or scrape our website in a manner that could interfere with its operation.

  • Impersonate another person or provide false information.

  • Use our website in a manner that may harm Boco, our customers, employees, partners, or service providers.

We reserve the right to suspend or terminate access to our Services where we reasonably believe that these Terms have been violated.

SECTION 14 - TERMINATION

We may suspend or terminate your access to our Services where permitted by applicable law, including where you violate these Terms or engage in fraudulent, abusive, or unlawful activity.

Termination of access does not affect any rights or obligations that arose before termination.

Any provisions that by their nature should continue after termination will remain in effect.

SECTION 15 - DISCLAIMER

To the fullest extent permitted by applicable law, our website and Services are provided on an "as available" basis.

While we make reasonable efforts to keep the information on our website accurate and up to date, we do not guarantee that the website will always be uninterrupted, error-free, or completely free from technical issues.

Nothing in these Terms is intended to exclude or limit any consumer rights or protections that cannot legally be excluded or limited under applicable law.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Boco will not be responsible for losses or damages arising from your use of our website or Services where such liability cannot reasonably be attributed to Boco.

Nothing in these Terms limits or excludes any liability or consumer rights that cannot legally be limited or excluded under applicable law.

SECTION 17 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful use of our Services, your violation of these Terms, or your violation of the rights of another person.

Nothing in this section limits any rights or protections granted to consumers under applicable law.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue to remain in effect.

SECTION 19 - WAIVER AND ENTIRE AGREEMENT

If we do not enforce any provision of these Terms immediately, this does not mean that we waive our right to enforce that provision in the future.

These Terms, together with our Privacy Policy, Refund and Return Policy, Shipping Policy, and any other policies referenced herein, constitute the agreement governing your use of our Services, to the extent permitted by applicable law.

SECTION 20 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

Boco may transfer or assign its rights and obligations where permitted by applicable law.

SECTION 21 - GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the applicable laws of the Arab Republic of Egypt.

Any dispute arising from or relating to these Terms or your use of our Services shall be subject to the jurisdiction of the competent courts in Egypt, unless otherwise required by applicable law.

SECTION 22 - CHANGES TO THESE TERMS

We may update or change these Terms from time to time.

The latest version of these Terms will always be available on this page. Any changes will become effective when the updated Terms are posted on our website, unless a different effective date is stated.

Your continued use of our Services after changes are posted constitutes your acceptance of the updated Terms, to the extent permitted by applicable law.

SECTION 23 - CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us:

Boco Homewear

Email: bocohomewear@gmail.com

Business Address: A building comprising a ground floor, a first floor, and a roof level, located in Al-Manshia Al-Jadida (West District), Alexandria—opposite the Faragalla Juice cold storage facility.

Phone: 01003279769

Business Registration Number: 32949

VAT Number: 778-859-541

SECTION 24 - RELATED POLICIES

Please also review the following policies, which form part of our customer information and may apply to your purchases:

  • Privacy Policy: https://www.bocohomewear.com/policies/privacy-policy

  • Refund and Return Policy: https://www.bocohomewear.com/policies/refund-policy

  • Shipping Policy: https://www.bocohomewear.com/policies/shipping-policy